Frequently Asked Questions

How do I make payment on

Every person visiting the website can make the payment on our website by either by clicking on the book now tab or by a payment link created on our website.

If I pay by credit card, how will I know whether the transaction has been completed?

A confirmation voucher appears once the transaction completed, confirming the completion of the purchase of a voucher.

Can I pay by cash?

Cash on Delivery option is not available at the moment, for the offers promoted on our website.

Can I purchase more than one tour at a time?

A registered user can purchase multiple tours and proceed to check out to pay.

Is there a validity period for the use of the tours after the payment?

All Tours and excursions must be used within the validity period mentioned in the voucher. The extension can be availed with prior intimation in writing to the company before the expiry date.

What is the currency of UAE?

The local currency of UAE is AED (Arab Emirates Dirhams) that is also simply referred to as Dhs (Dirhams).

How do I get may refund, if the tour is cancelled?

For Cancellation and no show policy and procedure, please refer to Terms and conditions tab on the website.

What is the religion of Dubai?

Islamic traditions are followed in Dubai and other emirates of the country. However Dubai is a Global City and tolerant to other religions as well.

What is the emirate’s dressing etiquette?

Though it is not mandatory for expat women to cover their body, head and hair as Emirati women do, it is vital for them to cover their body from shoulders to at least knees. For men, Dubai’s etiquette requires them to dress up well and not to put on anything that is extremely short, such as cycling shorts and boxer shorts, in the public.

What is Dubai’s time zone?

The time zone of Dubai is GMT/UTC +4 hours.

Who is the ruler of Dubai?

His Highness Sheikh Mohammed bin Rashid Al Maktoum is the ruler of dubai and UAE’s prime minister cum as vice president.

How to get around in Dubai?

The best way to get around Dubai is via public Transport managed by the RTA (Roads & Transport Authority). These include public buses with inter-emirate services, taxis, and metro rail network comprising red and green lines.